Privacy Policy

1. Information we collect

Information you provide

When you request a quote or contact us, we may collect your name, email address, telephone number, property or service address, the contents of your message, and any other information you choose to provide.

Information collected automatically

When you use our website, we and our service providers may automatically collect device and usage information, including IP address, browser and device type, operating system, referring pages, pages viewed, approximate location, dates and times of visits, interactions with the site, and advertising or cookie identifiers.

2. Cookies, analytics, and advertising

We may use cookies, pixels, web beacons, local storage, and similar technologies to operate the site, remember preferences, understand traffic, measure advertising performance, and deliver or personalize ads.

We use or may use Meta Business Tools, including the Meta Pixel and potentially Conversions API, and Google services, including Google Analytics, Google Ads conversion measurement, Google tags, and Google Maps. These providers may collect or receive information from this website and elsewhere on the internet and use it to provide measurement services, build audiences, and target or deliver ads in accordance with their own policies.

You can manage advertising choices through Meta Ad Preferences, Google My Ad Center, and Digital Advertising Alliance choices. Browser settings may also allow you to block or delete cookies. Where required, we will request consent before using non-essential advertising or analytics technologies.

3. How we use information

• Provide quotes, schedule consultations or installations, and respond to questions.
• Operate, maintain, secure, and improve our website and services.
• Communicate about your request, our services, and relevant offers, subject to applicable law.
• Measure campaign performance, understand audiences, and display advertising.
• Detect fraud, enforce our terms, comply with law, and protect our rights and others.

4. How we share information

We may share information with service providers that help us host the site, process form submissions, provide maps or address autocomplete, manage customer relationships, communicate with leads, analyze traffic, and conduct advertising. Current or anticipated providers include Framer, Web3Forms, Google, and Meta. We may also share information with professional advisers, installation or business partners when needed to fulfill your request, authorities when legally required, or a successor in connection with a merger, financing, sale, or transfer of the business.

We do not sell personal information for money. Some privacy laws may define certain advertising-related disclosures as "sharing," "selling," or "targeted advertising." You may contact us to request an applicable opt-out.

5. Data retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods vary by the type of information and our relationship with you.

6. Your privacy choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information, and to opt out of certain targeted advertising, sales, sharing, or profiling. You may also withdraw consent where processing relies on consent. To submit a request, email info@radglowlighting.com. We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law.

You can unsubscribe from marketing email using the link in the message or by contacting us. Transactional or service-related messages may continue.

7. Security and children

We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. External links and services

Our website may link to third-party websites or use third-party features. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

9. Changes to this policy

We may update this Privacy Policy as our practices or legal obligations change. We will post the revised policy here and update the effective date. Material changes may be communicated by additional means where required.

10. Contact us

RadGlow LLC
30 N Gould St, Ste 57111
Sheridan, Wyoming 82801
info@radglowlighting.com